[PROVIDERS]
CONTACTS
| Benefit Plan/Service | Provider | Website or email | Phone |
|---|---|---|---|
| BCU Benefits Team | BCU | BCUbenefits@bcu.org | N/A |
| Enroll/Change Benefits | Dayforce | https://sso.dayforcehcm.com/bcu | N/A |
| Medical Plans | Aetna |
For all Aetna benefits: |
1-800-238-6716; 24/7 |
| Digital Mental Health | Talkspace | N/A | |
| Virtual Care | CVS Health | CVS.com/virtual-care | N/A |
| Prescription Services | CVS Caremark | Caremark.com | 1-833-271-9777; 24/7 |
| Dental Plans | Cigna | MyCigna.com | 1-800-564-7642; 24/7 (pre-enrollment line) |
| Vision Plan | Aetna (Aetna vision network) | Aetnavision.com | 1-877-973-3238; 24/7 |
| Fertility Support | Progyny | Progyny.com | 1-833-233-0874 |
| Employee Assistance Plan | GuidanceResources by ComPsych | Guidanceresources.com Web ID: NYLGBS Company Name: Baxter Credit Union |
1-800-344-9752; 24/7 |
| Spending Accounts (HSA/FSA/Commuter) | Inspira | https://inspirafinancial.com/ | 1-800-284-4885; 7-7 CT (Mon-Fri) and 9-2 CT (Sat) |
| Basic and Supplemental Life Insurance | New York Life | MyNYLGBS.com | 1-888-842-4462; 7-7 CST |
| Basic and Supplemental Accidental Death & Dismemberment Insurance (AD&D) | |||
| Disability (Short- and Long-Term; including State/FMLA) | |||
| Business Travel Accident Insurance | |||
| Health Accident/Hospital Indemnity/Critical Illness Insurance | Aetna | MyAetnaSupplemental.com (App) | 1-800-607-3366 (TTY: 711); Mon-Fri 8-6 local time |
| Whole Life with Long-Term Care Insurance | Allstate | www.AllstateBenefits.com/MyBenefits | 1-800-521-3535 1-800-211-5533 (Spanish); 7-7 EST |
| Identity Theft Protection | MetLife | 1-844-931-2872; 24/7 | |
| Legal Services | MetLife | 1-800-821-6400; Mon-Fri 8-8 EST |
|
| Pet Health Insurance | MetLife | 1-800-GET-MET8; Mon-Fri 8-11 EST, Sat-Sun 10-7 EST |
|
| Retirement Savings Plan | Empower | https://participant.empower-retirement.com/participant/#/login |
1-800-338-4015 |
| Discount Perks | BenefitHub | 1-866-664-4621; Mon-Fri 8:30-8:30 ET |